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CRM & Project Management System
The most complete and easy to use enterprise solution for Invoice, Customer and Project management system available for corporate companies and SME’s. Features rival some of the other biggest software providers on the market. Host the application on your own website or in house server. Pay once, free upgrades forever!
Email NewslettersSend bulk email newsletters to groups within your system (eg: Customers, Members, Recently Completed Jobs). Template editor. Bounce, unsubscribe and link click tracking. |
Email & Web Support TicketsFully functional email support tickets. Import mail via POP3/IMAP. Create ticket numbers. Autoreplies. Assign tickets to support staff members. Reply via email or web. |
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Customer ManagementManage your customer database. Store, search and group customers. Import from CSV. Keep private notes. Multiple contacts per customer. |
Website ManagementRecord customer website details. Keep FTP passwords, notes and website history all in one place. Link Jobs and Invoices to websites. |
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JobsLink Jobs to Customers and Websites. Send Job Quote to customer for pre-approval. Customer can track Job progress. Add Tasks to Jobs. |
InvoicesGenerate PDF invoices, email invoice to customer straight from system. Mark when invoice is paid. Overdue notices. Part payments & invoice merging. |
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Income & ExpenseTrack your income and expenses. Estimate your monthly income. View historic financial data. Schedule recurring bills. Reminders and budgeting. |
File UploadsCustomers and staff can upload files. Tag image files with comments. Email alerts on file uploads. Assign files to customers/jobs. |
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Online PaymentsReceive payments on invoices via secure PayPal and Google Checkout. Invoices marked as paid upon successful payment. Part payment on invoices. Payment history. Payment receipt. |
Membership SubscriptionsManage members from your group or club. Get alerted when members subscription is due for renewal. Generate invoice and receipt for membership subscription. |
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To Do ListDashboard overview showing your TODO items (such as upcoming jobs, invoices that haven’t been sent, tasks requiring admin approval, new file uploads). |
Mobile Device ViewWant access to the UCM on the road? This system comes with a cut down mobile friendly view. Try it from your phone to see! You can also disable the “mobile view” and use the standard responsive layout if you wish. |
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Easy InstallerStep by step product installer. Very easy to install and very easy to receive automatic product updates. |
Self HostedHost this system on your own internal server or public website hosting account. |
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Free UpdatesPay once (helps the developers!) and receive free upgrades forever. Please go to Settings > Upgrade to see a list of available updates, a list of changed files and version numbers will appear. |
Change RequestCustomers can “click & point” on any part of their website and request a change (eg: make the logo bigger). Change Requests appear within UCM for tracking and billing. Restrict customers to a certain number of changes per month. Email notifications on Change Requests. |
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Customer SignupCustomers can sign up using a form on your website. Default jobs are created against the new customer ready for quoting. |
Encrypted FieldsUsing industry standard RSA/AES technology you can encrypt and decrypt sensitive data (eg: website FTP details or control panel login information). With client side cryptography the sensitive data never even leaves your computer. |
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Job Task DiscussionsYou can email a Job to a Customer from within UCM. The email contains a special link the Customer can click, and then add comments to any Task in the Job. Great if you need feedback on quoted items or half completed Job Tasks. |
Open Source PHP CodeFully open source PHP code. No encrypted obfuscated tricky stuff here. Change the code to suit your needs or create your own in house UCM plugins. |
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InternationalizationSupport for multiples currencies & tax rates. Full language translation file available. Different staff/customers can have different UI languages. |
Custom FieldsCreate your very own custom fields through out the system. eg: Store the customers favorite color or birthday, record an invoice purchase order # or external job ID. Custom fields are also made available within templates and emails. |
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Import & ExportImport and Export information from the system in CSV format. Preview import before it occurs. Import data into specified groups for easier sorting. |
Fine Grain PermissionsSecurity and permission options to control which users/customers have access to which features. Create, edit, delete and view. Limit staff to assigned jobs and more. |
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Renewable Jobs & InvoicesTrack Jobs and Invoices that repeat (eg: website hosting). Ability to modify a Job/Invoice after it renews. Dashboard reminders when ready for renewal. Specify renewal period (eg: 7 days, 1 year). |
Staff/Customer LoginCustomers can login to view their information and perform restricted actions. Multiple staff accounts. Control permissions & view login history. |
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Quick Pin/BookmarkHave lots of customers? Working on a particular Job all the time? Bookmark it to the main menu for quick access anywhere in the system. |
Theme EditorComes with a basic theme editor. Control the system colors and layout without editing the CSS file. Advanced changes via CSS files welcome too! |
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Template EditorWYSIWYG editor to control many templates through out the system. Email templates, invoice templates, thank you messages and more! |
Knowledge Base / FAQHave a list of Frequently Asked Questions display before a customer submits a support ticket. Group questions by product. Embed the FAQ listing in your own website. |
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PDF InvoicingConvert invoices into PDF documents. Email PDF Invoice to your customer straight from the system. Full control over invoice template layout. Send PDF invoices marked as “overdue” or “paid” as well. |
Credit NotesRaise a Credit Note against an existing invoice. Send the Credit Note as a PDF to the Customer. |
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Job DepositsCollect deposits before commencing work on a Job. Deposit is subtracted from final invoice amount. |
Job TasksAdd new Tasks to Jobs. Assign individual Tasks to staff members. Track how many hours are spent on each task. See if staff spend more than quoted time on a Job Task. |
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Task TimerCreate a Customer Job, add some Tasks to the Job, click the “start timer” icon and away you go. Option to run multiple task timers at once. See active timers from any page within the system. |