Bulk SMS
from KES 0.30 per SMS
Request an invoice for your required SMS volume and service.
Request a bulk SMS invoiceChoose the setup that fits your business.
Start one shop, add tills or sell on Android. Software and installation prices are shown below; your written quote confirms the complete cost.
Annual licence: 20% of installed software value, payable from the first anniversary. Hardware, applicable tax and integrations are separate.
Packages
Single-shop starting point
Start one shop
Client-Server Edition
from KES 50,000 initial setup
Server and first client installed together - the usual starting point for a single shop.
- Server software installation
- Client software installation
- Unified system management
Additional tills are added as Client Edition licences.
Annual licence: 20% of installed software value from year two.
Get my setup quoteRun a central server
Server Edition
from KES 45,000 initial setup
One on-site server for a single shop or a head office. Tills connect to it over your local network.
- Server software installation
- Centralised database on your own server
- Network management tools
- Nightly on-site database backup (switchable)
- All modules: POS, stock, purchasing, customers, accounts, reports
Tills and users are not capped by the software; each till machine needs a Client Edition licence or a browser.
Annual licence: 20% of installed software value from year two.
Get my setup quoteAdd a till or back-office PC
Client Edition
from KES 30,000 initial setup
A till or back-office PC that connects to an existing Crystal ERP server.
- Client software installation
- Connects to the server database
- Receipt printer, barcode scanner and cash-drawer setup
Per machine. Requires a Server Edition on site or a hosted account.
Annual licence: 20% of installed software value from year two.
Get my setup quoteSell on Android
Mobile App Edition
KES 2,500 per device / month
Sell and check prices from an Android phone or handheld, connected to your server.
- Make sales and orders on the phone
- Price and stock check
- Receipt printing to a mobile printer
- Updates delivered from your server
Per device, per month. Requires a Crystal ERP server (on-site or hosted).
Requires a server account; billed monthly per device.
Request an invoiceA "from" price is the package price for a standard installation in Nairobi with one database. Extra databases, remote branches, travel and hardware are quoted.
Add-ons
Integrations priced separately
Each add-on depends on a third-party account or device and is configured and tested with you.
KRA eTIMS integration
Sales signed and sent to KRA through an OSCU or VSCU provider. Scope and provider confirmed during setup.
from Ksh 60,000
M-Pesa integration (without STK push)
M-Pesa receipts matched to sales and customer payments, with reconciliation.
from Ksh 10,000
M-Pesa integration (with STK push)
Prompt the customer's phone to pay from the till (STK push) through a supported provider.
from Ksh 20,000
Messaging services
Bulk SMS and WhatsApp.
Setup package prices stay as shown above. Messaging services are invoiced separately.
WhatsApp messaging
Request an invoice
Tell us the WhatsApp service you need. Our team will confirm the scope and invoice.
Request a WhatsApp invoice
What else is on the invoice
Setup, licence and renewals
| Item | How it is charged |
|---|---|
| Installation | Installation is included in the package price for sites in Nairobi. Travel outside Nairobi is quoted per site. |
| Data import | Items, customers and suppliers are imported from your spreadsheet (xlsx or csv) using the built-in import tool. Opening stock and opening balances are posted as part of the import. Historical transactions are not migrated. |
| Training | Till and back-office training on site at installation, plus the built-in step-by-step Help guide on every screen. |
| Annual licence | The annual licence fee is 20% of the total price of the software installed, payable yearly from the first anniversary. It covers updates and support. |
| Mobile App Edition | Monthly per device; stops when you stop paying, your data stays on your server. |
| Hardware | Printers, scanners, drawers, tills and servers are quoted separately. You may supply your own compatible hardware. |
| Tax | Prices are for software and installation only. Hardware is quoted separately. VAT is charged where applicable and shown on the invoice. |
| Upgrades | Moving from Client-Server to more clients, or adding branches, databases and add-ons, is priced as the difference plus installation. |
Pay by M-Pesa Paybill.
Request your invoice, then use Paybill 4107499 and account number POS. Our team verifies payment manually and confirms the next step.
M-Pesa Paybill
Pay against your invoice.
Business number4107499
Account numberPOS
Use the amount shown on your invoice. Send your M-Pesa transaction reference to our team for manual verification and next steps.
View payment instructionsRequest a quote or an invoice.
Leave your contact details and the setup or messaging service you need. Our team will send a written quote or invoice.
Pricing questions
Is there a monthly subscription?
Not for the on-site editions: they are a one-time price plus the annual licence fee. The Mobile App Edition is monthly per device.
How many users and tills are included?
The software does not cap users. Each till machine running the desktop till app is a Client Edition licence; a till used in a plain browser connects to the server without a separate client licence. Hosted accounts are quoted per business.
What does the annual licence fee pay for?
Overnight software updates, server monitoring and support during business hours. The annual licence fee is 20% of the total price of the software installed, payable yearly from the first anniversary.
Can I start small and add branches later?
Yes. Branches, databases, tills and add-ons are added to a running installation; you pay the difference plus installation.
Do you host it for me?
Yes, a hosted account is available for businesses that prefer not to run a server. Pricing is quoted per business because it depends on branches and data size.