Connect the records behind every decision
A sale should tell you more than what passed through the till. It should reduce the right stock, identify the payment method and show any amount still owed. Crystal brings these records together so owners and finance teams can investigate differences using the underlying documents.
Start with your operating model
- Single shop: demonstrate the Client-Server Edition with your actual product list and sales process.
- Multiple tills: map cashier access, client machines, printers and end-of-day responsibilities.
- Several branches: agree stock locations, transfer procedures and branch reporting before rollout.
- Credit customers: establish opening balances, credit terms and an owner for collections.
What to confirm before choosing an ERP
Bring sample sales, purchase and stock documents to the demonstration. Ask the team to show a complete transaction, a return and a correction. Confirm the deployment option, backups, integrations, migration scope and the written cost of additional sites. The annual software licence is 20% of installed software value from the first anniversary; hardware, applicable tax and integrations are separate.
Questions before you decide
Is Crystal ERP the same as a POS?
The POS handles sales at the counter; the wider ERP connects inventory, purchasing, credit customers, accounts and reporting.
Can I start with one branch?
Yes. Scope the first location and agree the licences, training and additional branch requirements in a written quotation.