The business problem
Staff re-enter sale details in a separate invoicing process and cannot easily identify transactions needing attention. The integration needs a clear exception and reconciliation workflow.
Plan the cost and scope
Published eTIMS setup: KES 60,000, separate from the base ERP/POS software. Confirm integration provider, onboarding, transaction scope and any ongoing charges in writing.
Hardware, applicable tax and separately scoped integrations or custom work are additional. Ask for a written breakdown covering deployment, training and recurring services.
Explore a connected workflow
Confirm the exact integration scope
Ask which integration arrangement will be used, what onboarding is needed and which transaction types are supported. The published add-on setup price is KES 60,000, separate from the base software and applicable tax. Obtain a written scope before payment.
A practical workflow
- Demonstrate a normal invoice and a correction or credit scenario.
- Show how a failed transmission is identified and retried without duplicating the sale.
- Confirm taxpayer details, invoice references and responsibility for exception monitoring.
What to verify in your demo
Request current approval evidence for the proposed integration provider and arrangement, and confirm how exceptions will be monitored. Tax guidance should be checked with KRA and your adviser.
Questions before you decide
Is this included in every installation?
Confirm the edition, configuration and integration scope in your written quotation. Published add-ons and messaging services have separate charges.
How do I evaluate this for my business?
Bring a sample transaction or document and ask the team to run it from entry to reporting.