The café needs counter sales and ingredient control
Demonstrate a counter order and payment, then distinguish purchased ingredients from products sold directly. Ask the team to show the required ingredient consumption and costing process. Kitchen tickets and recipe costing remain acceptance requirements until demonstrated.
Your budget and enquiry
For a single site, the published Client-Server Edition starts at KES 50,000 initial setup. Desktop client licences start at KES 30,000 per additional machine. Hardware and applicable tax are separate. Annual software licensing is 20% of installed software value from the first anniversary.
Optional eTIMS setup is KES 60,000. M-Pesa setup is KES 10,000 without STK push or KES 20,000 with STK push. Confirm deployment, specialist workflows, training and any travel or custom work in the written quotation.
Prepare for your demonstration
Build around counter sales versus full table-service operations
Start by mapping the documents, users and controls behind your daily transactions. A successful installation needs agreed item codes, opening balances and role permissions, as well as a working till. The walkthrough should use your actual business examples.
Three scenarios to test
- Demonstrate a normal counter order, payment and return.
- Identify whether stock is sold directly or consumed as ingredients.
- Agree who checks daily collections and purchase deliveries.
Important requirements to confirm
Table management, kitchen tickets, recipe costing, modifiers and split bills are requirements to verify; they are not promised here. Ask for a specific demonstration and written scope before selecting Crystal for a full-service restaurant.
Plan the rollout
Name an operational owner, prepare your opening stock and account balances, test the equipment and agree training dates. Obtain a quotation covering licences, optional integrations, hardware, travel where applicable and recurring charges. Sign off the agreed workflows before switching over.
Questions before you decide
What will this cost?
The Client-Server Edition starts at KES 50,000 initial setup. Your scope determines additional clients, hardware, tax and integrations. Annual software licensing is 20% of installed software value from the first anniversary.
Can the demo use my business examples?
Yes. Bring sample products and documents and identify the specialist workflows you need confirmed.